Mediation between companies
The quality of a product is not as required. Guaranteed parameters have not been achieved. Stipulations are ambiguous. No one wants to be at fault.
There are many reasons why a supplier and his client can come into conflict. Most contracts then foresee court action or – in international contexts – arbitration. That costs a lot of time and money. Who can afford to lose clients or important suppliers? By mediation, there are realistic chances that both parties will find themselves on the winning side.
It is very advisable to agree upon mediation as an integral part of the contractual conflict resolution regime. I gladly provide you with a standard clause in English and German.
“When I consider the expenses of arbitration, especially smaller companies ought to have great interest in choosing alternative ways of dispute resolution.” Dr. Anke Sessler, Chief Counsel Litigation, Siemens AG